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Our customer was looking to replace their existing cloud-based EPOS system, which no longer provided the reliability and performance they needed for their busy café. They wanted a dependable solution that would speed up service, simplify day-to-day management and give staff the flexibility to take orders away from the counter.

A busy garden centre was looking to modernise its point of sale by replacing five ageing cash registers with a more powerful EPOS solution. The existing setup offered limited visibility of sales and reporting, making it difficult to monitor business performance and access the information needed to make informed decisions. The customer wanted a reliable, easy-to-use system that would provide greater control, improve reporting and support the continued growth of the business

A busy seaside bar, known for its stunning coastal views and high customer footfall during peak trading periods, wanted to modernise its ageing EPOS system. The existing setup was no longer providing the speed and flexibility needed to keep up with demand, particularly during busy summer months. The owners were also looking for a cost-effective upgrade with the added benefit of handheld ordering, allowing staff to serve customers more efficiently without constantly returning

A busy social club was looking to modernise its existing EPOS setup while keeping costs manageable through a rental solution. The club committee wanted a more efficient way to manage member renewals, member pricing and day-to-day administration, reducing the time spent on manual processes. They also wanted to improve the experience for members by introducing a quicker and more convenient way to identify members at the point of sale.

A popular clothing and lifestyle boutique located in a busy Suffolk market town was looking to replace its existing cloud-based EPOS system. The retailer wanted a solution that was easier to use, offered improved reporting capabilities and could be tailored specifically to the needs of their business. They also wanted the reassurance of working with a local supplier that could provide installation, training and ongoing support.

A busy pub in Harwich required a reliable, cost-effective EPOS solution to support day-to-day operations without the upfront investment of purchasing a system outright. They needed a setup that was simple to use, quick to deploy, and capable of handling both orders and payments efficiently during peak trading times.

Restaurant Pub, an existing CRS epos customer, was looking to modernise their setup to improve speed of service and enhance the overall customer experience. Their current system was reliable but lacked the flexibility and efficiency needed for busy service periods, particularly when it came to taking orders and processing payments quickly at the table.

The tearoom required an upgrade to its existing system to improve reliability, speed of service, and overall efficiency. With increasing customer demand, particularly during busy periods, the existing setup was no longer delivering the performance needed to support smooth day-to-day operations.

Managing retail operations across multiple locations can be challenging, especially when systems are outdated and inconsistent. In this case study, we explore how CRS epos partnered with the RNLI to implement a modern, user-friendly EPOS solution across more than 170 shops. The result was improved efficiency, better reporting, and a system that empowers both volunteers and management with real-time visibility and control.

Cafe Bar Restaurant was operating with an older EPOS setup that no longer met the demands of a busy hospitality environment. As service levels and customer expectations increased, the need for a faster, more reliable system became clear - without the upfront cost of purchasing new equipment.

Easter is one of the biggest seasonal trading opportunities of the year for retailers, and with the right technology in place, you can turn footfall into sales, drive repeat visits, and improve operational efficiency throughout the entire period.

The Easter weekend is one of the busiest periods in the hospitality calendar. Longer opening hours, packed beer gardens, seasonal menus and special events all put extra pressure on your team, and your technology. At CRS epos, we help pubs, bars, restaurants and cafes prepare for peak trading with reliable, hospitality-focused solutions that keep service moving, increase spend and reduce operational stress.

A local butchers required a more efficient way to label and sell their products. Their existing process made it time-consuming to price items and process sales at the till, particularly during busy trading periods. They needed a system that would speed up transactions, reduce manual input, and ensure accurate pricing across their range of fresh products.

A busy butcher shop needed to modernise its weighing and labelling process. Their previous scale setup made it difficult to produce clear, compliant labels, particularly when listing ingredients and highlighting allergens. As regulations and customer expectations increased, the business required a solution that would make labelling quicker, clearer, and more informative, without slowing down counter service.

A busy local pub in Ipswich was struggling with an unreliable, outdated till system that was frequently crashing during service. This was causing delays at the bar, frustration for staff, and a poor experience for customers, especially during peak trading times. The venue needed a modern, dependable solution that could handle fast-paced hospitality service without disruption.

As we move further into the year, many businesses are taking the opportunity to review their operations and make sure everything is running at its best. From garden centres and farm shops to cafés, pubs, butchers, and retail outlets, one thing remains constant: your EPoS and supporting equipment need to keep pace with how quickly modern trading continues to evolve.

A well-established local pub sought a reliable EPoS system with dedicated local support to ensure smooth day-to-day operations. Their older setup was becoming outdated, limiting flexibility in taking orders, managing payment workflows and retrieving performance data.

Local business Scales Farm Shop & Butchers were preparing to open a brand-new butchery and deli counter as part of their expanding farm shop. Although they already operated an ICRTouch EPOS system supplied by CRS epos, they required extra hardware dedicated to their new service area. Their priority was to add two touchscreen sales terminals that could integrate smoothly with their existing setup, providing a reliable, cost-effective upgrade without causing disruption during t

Hook of Clacton, a busy local fish and chip shop serving walk-in customers and take-aways, identified a need to improve its order-taking and kitchen workflow. The existing EPOS setup was limiting in terms of throughput during peak times and lacked a dedicated kitchen ticketing system. As demand grew, the shop needed a cost-effective upgrade that allowed faster transaction entry, clearer communication with kitchen staff, and minimal disruption to service.

British Sugar Sports & Social Club had been operating two legacy Uniwell UX-7000 EPOS terminals for their members’ bar and social facilities. As the membership base grew and usage increased, the existing system began to show signs of strain: slower transaction processing, limited facility for preferential pricing for members, and reduced flexibility to respond to evolving member expectations. The club needed a modern, streamlined EPOS solution that could support member-card b