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A popular clothing and lifestyle boutique located in a busy Suffolk market town was looking to replace its existing cloud-based EPOS system. The retailer wanted a solution that was easier to use, offered improved reporting capabilities and could be tailored specifically to the needs of their business. They also wanted the reassurance of working with a local supplier that could provide installation, training and ongoing support.

A busy pub in Harwich required a reliable, cost-effective EPOS solution to support day-to-day operations without the upfront investment of purchasing a system outright. They needed a setup that was simple to use, quick to deploy, and capable of handling both orders and payments efficiently during peak trading times.

Restaurant Pub, an existing CRS epos customer, was looking to modernise their setup to improve speed of service and enhance the overall customer experience. Their current system was reliable but lacked the flexibility and efficiency needed for busy service periods, particularly when it came to taking orders and processing payments quickly at the table.

The tearoom required an upgrade to its existing system to improve reliability, speed of service, and overall efficiency. With increasing customer demand, particularly during busy periods, the existing setup was no longer delivering the performance needed to support smooth day-to-day operations.

Managing retail operations across multiple locations can be challenging, especially when systems are outdated and inconsistent. In this case study, we explore how CRS epos partnered with the RNLI to implement a modern, user-friendly EPOS solution across more than 170 shops. The result was improved efficiency, better reporting, and a system that empowers both volunteers and management with real-time visibility and control.