Future-Proofing Service at Black Tiles with an Additional Uniwell Terminal

The Challenge

Black Tiles, a popular dining venue, was experiencing increasing demand at peak times. Their existing tills were becoming a bottleneck, making it harder for staff to keep up with order entry and maintain smooth service. They needed a way to speed up transactions and reduce pressure during busy periods.

The Solution

We installed an additional Uniwell terminal to support order entry. The system was seamlessly integrated with their existing setup, ensuring staff could use it immediately without disruption.

The Results

• Faster order entry during peak service times.

• Reduced queuing and waiting for customers.

• Improved efficiency across front-of-house operations.

  
  

Client Impact

The new Uniwell terminal has helped Black Tiles keep pace with demand, improve customer satisfaction, and give staff more confidence during busy shifts. By expanding their EPOS system, they’ve ensured smoother service and future-proofed their operations.

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