6 Ways CRS epos Helps Your Coffee Shop or Café Run Smoothly.

tara9444
3 days ago
2 min read

Running a busy café or coffee shop means juggling orders, queues, loyalty schemes, and customer service, all while keeping that perfect latte art flowing. That’s where CRS epos steps in. Our complete EPoS solutions, powered by ICRTouch and Dojo, take care of your operations behind the counter, so you can focus on what matters most: your customers.

1. Breathe Easy Behind the Barista

We understand the pressure of serving during peak hours. With CRS, you can relax knowing your orders, payments, and reporting are handled automatically and accurately. From the first tap to the final pour, our systems manage transactions and stock updates seamlessly, helping your team focus on flavour, not admin.

2. Shorter Queues, Happier Customers

Speed up service and keep customers smiling with handheld ordering via Dojo Pocket and TouchPoint.

Staff can take orders directly at the table or in the queue, sending them straight to the kitchen or coffee counter - no running back and forth, no lost tickets, just faster service and higher turnover.

3. Café Intelligence at Your Fingertips

Track every sale, product, and customer trend from anywhere with TouchOffice Web+, the cloud back-office system from ICRTouch.

Get real-time insights into sales, stock levels, and loyalty performance - all from one dashboard. Whether you manage one site or several, it’s café management made effortless.

4. Promote Your Daily Specials – Automatically

Keep customers coming back with smart digital promotions. CRS epos lets you automate your upsells and offers across tills, online ordering, and digital menus. Promote your pastry-of-the-day, display barista specials, or suggest a perfect pairing automatically at checkout - helping boost average spend without any extra effort.

5. Call Out Orders Without the Chaos

Say goodbye to noisy, confusing coffee calls.

With CollectionPoint, orders appear instantly on-screen as soon as they’re ready - clear, calm, and professional. Customers see exactly when their drink is ready to collect, and your team stays focused on preparation instead of shouting names across the counter.

6. Simple Rewards, Lasting Loyalty

Turn casual customers into regulars with integrated loyalty and rewards.Offer digital points, subscriptions, or vouchers - all tracked automatically through your CRS epos system. Encourage repeat visits and grow a loyal community of coffee lovers who return day after day.

Why Choose CRS epos?

With over 50 years of experience supporting hospitality and retail across the UK, CRS delivers solutions that are:

Reliable: Built for busy service environments, even offline.
Integrated: Seamlessly connects with Dojo, ICRTouch, and third-party partners.
Insightful: Real-time performance data at your fingertips.
Tailored: Designed for cafés, coffee shops, bakeries, and QSRs.