Supporting a Local Scales Farm Shop & Butchers with Their New Butchery & Deli Expansion

The Challenge

Local business Scales Farm Shop & Butchers were preparing to open a brand-new butchery and deli counter as part of their expanding farm shop. Although they already operated an ICRTouch EPOS system supplied by CRS epos, they required extra hardware dedicated to their new service area. Their priority was to add two touchscreen sales terminals that could integrate smoothly with their existing setup, providing a reliable, cost-effective upgrade without causing disruption during the expansion.

The Solution

To support their growth, we installed two reconditioned Avery touchscreen sales terminals designed specifically for the new counters. These terminals were fully linked into the business’s MX Business Software, ensuring they worked seamlessly alongside the existing ICRTouch EPOS system. This integration unified stock management, pricing, reporting and day-to-day counter operations. Using high-quality reconditioned hardware provided great value while maintaining strong performance and dependability.

The Results

• Two new sales terminals installed and operational, enabling smooth service at the butchery and deli counters.

• Full integration with MX Business Software and ICRTouch, streamlining pricing, stock control and product management across all counters.

• A cost-effective solution using reconditioned equipment, helping reduce capital expenditure during expansion.

• Easy staff adoption thanks to familiar software and consistent user interfaces.

  
  

Client Impact

This upgrade allowed the local Scales Farm Shop & Butchers to launch their new butchery and deli areas with confidence. Management now benefits from clearer oversight of sales and stock across multiple service points, while staff enjoy a simple, efficient workflow during busy periods. The business is now equipped with a scalable, reliable EPOS setup that supports continued growth and ensures a consistent customer experience throughout the shop.

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