Diss Rugby Club – Streamlining Operations with CRS epos

Diss Rugby Club Epos Install

The Challenge

Diss Rugby Club needed a modern EPoS solution that could handle busy match days, social events, and day-to-day bar service. With a large and active membership base, the club also wanted to simplify member management, offer exclusive benefits, and keep tighter control of sales and reporting.

The Solution

CRS epos installed three touchscreen terminals, all fully integrated with TouchOffice Web (TOW) to give the club complete visibility over sales, staff performance, and stock in real time. To enhance member engagement, we also introduced a membership card system, allowing the club to offer discounts, streamline transactions, and reward loyalty.

The Results

• Faster service – Touchscreen tills improved transaction speed, helping staff serve members quickly during peak times.

• Improved control – TouchOffice Web reporting gives management instant insights into sales, stock, and staff activity.

• Member benefits – Membership cards provide exclusive discounts and a smoother customer experience, encouraging loyalty and increased spend.

• Future-proof system – The solution is scalable, giving the club flexibility to expand as its needs grow.

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