Woodbridge Town Football Club – A Winning EPoS Upgrade for Matchday Success with CRS
- tara9444
- Jul 15
- 2 min read
Updated: Jul 17
Overview
Woodbridge Town Football Club recently partnered with CRS epos for a comprehensive upgrade to their existing rental system. The goal was clear: to streamline operations, improve service, and enhance the experience for both staff and loyal members. The solution? A fully integrated ICRTouch system complete with rear customer screens, TouchOffice Web, and a tailored membership setup.
The Challenge
Like many hospitality-led venues, Woodbridge Town Football Club needed a modern, reliable point-of-sale solution that could:
Handle busy match-day service with speed and accuracy
Offer member discounts with minimal admin
Improve visibility on sales and stock
Enhance the customer-facing experience
Remain cost-effective and flexible as a rental solution
Their previous setup was no longer fit for purpose, lacking the integration and reporting needed to keep pace with the club’s growing demands.
The Solution
CRS stepped in with a tailored upgrade to ICRTouch, one of the most powerful and versatile EPoS platforms on the market. Key elements of the upgrade included:
TouchPoint Terminals with Rear Screens
Customer-facing displays show order details and promotional content in real-time, boosting engagement and reducing order confusion.
TouchOffice Web
This cloud-based back-office system gives the club full visibility over sales, stock levels, and staff performance, all accessible remotely for management ease.
Member Cards & Pricing
Custom-branded member cards now allow Woodbridge Town Football Club to offer exclusive pricing for club members, automatically applied at the till. It’s a seamless way to reward loyalty while maintaining tight control over margins.
Rental Model
As a rental upgrade, the solution delivers enterprise-grade tech without the capital outlay, making it accessible and scalable as the club’s needs evolve.
The Results
Faster Service: Reduced queues and faster transaction times, especially during busy match-days.
Enhanced Member Experience: Member pricing is now automatic, accurate, and frictionless.
Better Oversight: Managers have access to live reporting, even when off-site.
Professional Image: Rear screens and member cards present a modern, polished front-of-house.
Conclusion
Woodbridge Town Football Club’s rental upgrade with CRS epos is a perfect example of how local venues can benefit from big-league tech. With a modern setup powered by ICRTouch, they’re now equipped to serve smarter, reward loyalty, and grow with confidence.s.
Thinking of levelling up your venue's customer journey?
Contact CRS epos today to learn how we can tailor a solution to your venue - 01473 723515
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