The Maybush Inn – Deben Inns Enhancing Customer Engagement with Linked Rear Screens & Loyalty Integration

The Maybush Inn, part of the award-winning Deben Inns group, continues to lead the way in combining great hospitality with smart technology. To support their ongoing customer experience strategy, CRS epos recently worked with the team to enhance their existing setup by installing additional rear screens across their venue.

Driving Engagement with On-Screen Promotions

The new rear customer-facing screens are now used to dynamically showcase:

• Seasonal offers and upsells

• Visual prompts to download their new app

• General branded imagery and promotional messaging

These strategically placed displays help to capture customer attention during every transaction, boosting awareness of promotions and encouraging spontaneous purchases.

Seamless Loyalty Integration

To support the rollout of their new app, CRS epos linked the system directly to the tills, creating a smooth and fully integrated loyalty journey for customers. Guests can now collect and redeem points with ease, directly through the app at the point of sale. This integration not only improves the customer experience but also enables the business to track engagement and repeat visits more effectively.

A Flexible, Future-Proof Solution

By combining vibrant screen content with loyalty integration, the Maybush Inn has created an environment that is both visually appealing and functionally efficient. The solution from CRS epos gives Deben Inns more control over how they communicate with guests in real time, while also future-proofing their setup for ongoing digital growth.

Looking to upgrade your customer experience with rear screens or loyalty features?

Contact CRS epos today to learn how we can tailor a solution to your venue - 01473 723515