Self Service Kiosks: The Future of Fast, Flexible, and Profitable Customer Experiences.

Smart Business Management from CRS epos

In today’s fast-paced hospitality and retail environments, businesses are constantly looking for ways to streamline service, increase revenue, and enhance the customer experience. The CRS epos SelfService Kiosk delivers exactly that, and much more.

Empowering Customers, Simplifying Operations

With CRS SelfService Kiosks, your customers can place orders independently, without waiting for staff assistance. Whether you operate in hospitality, retail, attractions, venues, or other cashless environments, SelfService ensures consistent, reliable service every time. The intuitive interface guides customers through the ordering process, making it easier than ever to browse menus, customise orders, and complete secure payments directly at the kiosk.

Proven to Increase Sales by Over 40%

One of the most compelling benefits? Increased revenue. Studies show that customers using a SelfService Kiosk spend, on average, over 40% more per transaction compared to traditional ordering. With full control over menu engineering, you can configure promotions, create mix-and-match deals, and position high-margin items for maximum visibility, encouraging higher basket values effortlessly.

Boost revenue effortlessly with intelligent upselling.

Our intuitive upsell prompts appear at checkout to recommend complementary products, helping to drive higher spend per transaction. Whether you run a bar, restaurant, takeaway, convenience store, farm shop, or event space, it’s a smart way to encourage add-ons and maximise sales.

Fully Integrated with Your EPoS Ecosystem

SelfService Kiosks integrate seamlessly with the full ICRTouch ecosystem, including TouchTakeaway, ByTable, TouchOffice Web+, TouchKitchen, and CollectionPoint. Changes to products, prices, or promotions are instantly updated across all platforms from a central hub, eliminating duplication and simplifying management.

Enhanced Customer Experience with Customisation & Accessibility

Beyond increasing revenue, SelfService Kiosks improve the customer journey. Features such as allergen information display, advanced customisation options, and accessibility functionality for wheelchair users make ordering inclusive and accommodating for all guests. Whether it’s tailoring a meal to dietary requirements or simply enjoying the freedom to browse without feeling rushed, your customers remain firmly in control of their experience.

Marketing Power at Your Fingertips

When not in use, the kiosks transform into dynamic advertising displays. Promote new products, highlight best-sellers, or schedule time-sensitive offers using customisable screensavers. Located in high-footfall areas, your kiosks become an effective marketing tool even during idle moments, engaging customers and driving additional sales opportunities.

Flexibility Across Multiple Environments

The SelfService Kiosk is a true multi-functional solution. Use it as a standalone order point, a table-side ordering device, or even in drive-thru scenarios. For venues hosting events, SelfService can even handle ticket sales, complete with custom seat plans that update in real-time via TouchOffice Web+.

Discover the CRS epos SelfService Advantage

With a fully integrated, tried-and-tested ecosystem from CRS epos, you get peace of mind from day one. Reduce staffing pressures, increase sales, and deliver an exceptional customer experience, all while simplifying your operations.

Get in touch today to see how SelfService Kiosks can transform your business - 01473 723515