Discover the Power of TouchOffice Web and TouchOffice Web+.
- tara9444
- Jun 13
- 3 min read
Updated: 2 days ago
Smart Business Management from CRS epos
In today’s fast-paced hospitality and retail industries, having real-time insight into your business is no longer a luxury, it's a necessity. That’s where TouchOffice Web comes in. Designed to deliver intelligent back-office management, this powerful cloud-based platform gives you total control over your operations, whether you're managing a single site or an entire estate.

Anytime, Anywhere Access
TouchOffice Web gives you a bird’s-eye view of your entire business from any device, at any time. Monitor live sales, staff performance, and stock levels in real-time, even when you’re off-site. The result? Smarter decisions, faster responses, and better outcomes.
Seamless Integration with Your EPoS
TouchOffice Web sits at the heart of your ICRTouch ecosystem, providing a powerful central hub for real-time business management. When upgraded to TouchOffice Web+, it enables enhanced functionality, including integration with third-party tools such as S4labour for workforce management. For financial oversight, optional bolt-on modules allow seamless integration with leading accounting platforms like Xero, Sage, and QuickBooks. Whether you're managing tills, handheld devices, online ordering, or SelfService kiosks, TouchOffice Web brings everything together in one cohesive platform.
Key Features & Benefits
TouchOffice Web Real-Time Reporting & Insights
Stay ahead of the game with over 200 standard reports that can be filtered, exported, and automated. From best-sellers to stock levels and staff performance, you’ll always have the data you need.
Advanced Ticketing Solutions
Planning events? TouchOffice Web+ includes a complete digital ticketing system with custom seat maps, flexible pricing, and an entry scanner app to reduce queues and improve the customer experience.
Vouchers, Loyalty & Promotions
Enhance customer engagement with a suite of loyalty tools available through TouchOffice Web+. From digital vouchers and gift cards to targeted promotions and customer accounts, TouchOffice Web+ acts as the central loyalty master across your business. Fully integrated with your tills, mobile apps, and online platforms, it enables personalised offers and seamless customer experiences that drive repeat visits and long-term loyalty.
TouchOffice Web Multi-Site Control
Whether you manage two sites or twenty, make pricing, promotions, or product changes instantly across your entire estate, or tailor them per location.
TouchOffice Web Time & Attendance Tracking
Easily monitor staff clock-ins and manage timesheets accurately using the built-in time and attendance tools, ideal for payroll and performance tracking with TouchOffice Web.
TouchOffice Web+ Workforce Integration
Through integration with S4labour, manage rotas, holiday requests, and payroll data all from one dashboard, helping your team operate more efficiently with TouchOffice Web+.
TouchOffice Web+ Stock & Inventory Management
With TouchStock, count, check, and manage your inventory from a mobile device. Automate reorders, reduce waste, and make sure you never run out of bestsellers again.

TouchOffice Web Cash Management Made Easy
Keep track of every pound with secure, traceable cash handling. From drawer to safe, all movements are logged and discrepancies flagged, giving you peace of mind with TouchOffice Web.
At CRS epos, we don’t just provide the software, we deliver tailored solutions that work for your business. TouchOffice Web and TouchOffice Web+ is ideal for pubs, restaurants, retail, and multi-site venues looking to streamline operations, reduce admin, and make data-driven decisions with confidence.
Ready to Upgrade Your Business?
Let TouchOffice Web and TouchOffice Web+ take the stress out of managing your business, and help you focus on what matters most: delivering great service and growing your bottom line.
Contact CRS epos today to arrange a demo or learn more about how TouchOffice Web and TouchOffice Web+ can transform your back office.
Get in touch today to arrange a free demo or consultation call 01473 723515
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