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A well-established local pub sought a reliable EPoS system with dedicated local support to ensure smooth day-to-day operations. Their older setup was becoming outdated, limiting flexibility in taking orders, managing payment workflows and retrieving performance data.

Local business Scales Farm Shop & Butchers were preparing to open a brand-new butchery and deli counter as part of their expanding farm shop. Although they already operated an ICRTouch EPOS system supplied by CRS epos, they required extra hardware dedicated to their new service area. Their priority was to add two touchscreen sales terminals that could integrate smoothly with their existing setup, providing a reliable, cost-effective upgrade without causing disruption during the expansion.

Hook of Clacton, a busy local fish and chip shop serving walk-in customers and take-aways, identified a need to improve its order-taking and kitchen workflow. The existing EPOS setup was limiting in terms of throughput during peak times and lacked a dedicated kitchen ticketing system. As demand grew, the shop needed a cost-effective upgrade that allowed faster transaction entry, clearer communication with kitchen staff, and minimal disruption to service.