Seaside Bar EPOS Upgrade with Handheld Ordering

The Challenge

A busy seaside bar, known for its stunning coastal views and high customer footfall during peak trading periods, wanted to modernise its ageing EPOS system. The existing setup was no longer providing the speed and flexibility needed to keep up with demand, particularly during busy summer months.

The owners were also looking for a cost-effective upgrade with the added benefit of handheld ordering, allowing staff to serve customers more efficiently without constantly returning to the bar.

The Solution

CRS epos supplied and installed a rental solution featuring two of the latest Uniwell HX7500 touchscreen EPOS terminals alongside a Phoenix handheld ordering device.

The new system was fully programmed and configured by the CRS epos team prior to installation, ensuring a smooth transition with minimal disruption.

The solution included:

• Two modern Uniwell HX7500 touchscreen EPOS terminals

• Phoenix handheld ordering for faster table and outdoor service

• Fully programmed system ready to trade from day one

• Staff training and installation included

• Flexible rental package with ongoing local support

The Results

The new EPOS solution has transformed the bar's day-to-day operations, helping staff serve customers more quickly and efficiently, particularly during busy periods.

Key benefits include:

• Faster order taking and reduced customer waiting times

• Improved efficiency with handheld ordering

• Modern, reliable touchscreen EPOS terminals

• Increased staff productivity

• Smooth and hassle-free transition from the previous system

Client Impact

By upgrading to the latest Uniwell HX7500 EPOS system with Phoenix handheld ordering, the seaside bar now benefits from a modern, reliable solution that enhances both staff efficiency and the customer experience.

The rental package provided an affordable route to upgrading without significant upfront costs, while CRS epos handled the programming, installation and training to ensure the business was ready to trade from day one.

With quicker service, improved reliability and ongoing local support, the venue is perfectly equipped to handle busy trading days while making the most of its spectacular seafront location.

Let CRS provide the tools, support, and technology to help you succeed - 01473 723515