Local Boutique Upgrades to TouchPoint lite for Simplicity and Better Business Insight

The Challenge

A popular clothing and lifestyle boutique located in a busy Suffolk market town was looking to replace its existing cloud-based EPOS system.

The retailer wanted a solution that was easier to use, offered improved reporting capabilities and could be tailored specifically to the needs of their business. They also wanted the reassurance of working with a local supplier that could provide installation, training and ongoing support.

The Solution

CRS epos supplied and installed an ICRTouch TouchPoint Lite system, providing a modern, reliable EPOS solution designed to support the day-to-day operation of the boutique.

To ensure a smooth transition, the entire system was fully programmed and configured in our Ipswich office prior to installation. This included product setup, system configuration and preparation for staff training.

The solution was complemented by TouchOffice Web, giving the business access to powerful cloud-based reporting, sales analysis and management information from anywhere, at any time.

The Results

The new TouchPoint Lite system delivered an intuitive and streamlined till experience for staff, reducing training requirements and improving day-to-day efficiency.

With TouchOffice Web, the business now benefits from:

• Real-time sales reporting

• Improved visibility of business performance

• Access to key information from any location

• Simplified management and administration

The transition from the previous system was completed smoothly with minimal disruption to trading.

Client Impact

By upgrading to TouchPoint lite, the boutique now has a modern EPOS solution that is simple to use, fully supported and designed to grow alongside the business.

The addition of TouchOffice Web provides valuable business insight, helping the owners make informed decisions based on accurate, real-time data.

Most importantly, the customer now benefits from local support, local expertise and the reassurance of knowing CRS epos is only a phone call away whenever assistance is needed.

Let CRS provide the tools, support, and technology to help you succeed - 01473 723515